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Privacy Policy

The Narrow (Woodside Education Pty Ltd)
Effective Date: 30 March 2026 · Last Updated: 30 March 2026

Summary (Plain English)

  • We collect basic account info + your progress data
  • Your behavioural data (urges, relapses, habits) is private by default
  • We never sell your data
  • You control what is shared with others
  • You can delete everything at any time

1. Who We Are

The Narrow is operated by Woodside Education Pty Ltd, based in Australia. We provide a behavioural and habit-based application designed to help users build discipline and reduce harmful habits.

2. Our Approach to Privacy

Because The Narrow deals with personal behaviour, we apply stricter standards than typical apps:

  • Sensitive data is private by default
  • Sharing only happens with your explicit choice
  • We minimise what we collect
  • We never sell or monetise your personal data

3. Information We Collect

A. Account Information

  • Email address
  • Username
  • Profile photo
  • Age

B. Behavioural & Progress Data (Sensitive)

  • Habits and routines
  • Streaks and milestones
  • Urge tracking
  • Relapse tracking
  • Behaviour patterns

This is considered sensitive personal data.

C. Community & Social Data

  • Messages
  • Posts
  • Group participation
  • Accountability partner interactions

D. Technical & Usage Data

  • Device type and OS
  • App usage (features used, time spent)
  • Crash reports
  • IP address
  • Approximate location

E. Third-Party Login Data

If you use Apple Sign-In or Google Sign-In, we receive basic profile information from those providers.

4. How Your Behavioural Data Is Handled

Your behavioural data (including urges, relapses, and habits):

  • Is private by default
  • Is only visible to you unless you choose to share it
  • Can be shared with accountability partners only if you opt in
  • Can be revoked at any time
  • Is never used for advertising or profiling
  • Is never sold to third parties

5. What We Do NOT Do

We believe clarity builds trust. We do not:

  • Sell your personal data
  • Use your data for third-party advertising
  • Share behavioural data with advertisers
  • Use your data to profile you for ads
  • Make automated decisions that significantly affect you

6. How We Use Your Information

We use your data to:

  • Create and manage your account
  • Provide core app functionality
  • Track progress and personalise your experience
  • Enable accountability features (if enabled)
  • Improve the app through analytics
  • Send notifications (if enabled)
  • Maintain safety and moderation

7. When We Share Data

A. With Your Choice

  • Accountability partners (if enabled)
  • Community features (posts, chats, groups)

B. With Service Providers

  • PostHog (analytics)
  • Firebase (database, auth, infrastructure)
  • RevenueCat (payments)
  • Apple & Google (authentication)
  • OpenAI API (AI features)
  • Cloudflare (hosting, security, video)
  • Expo (notifications, deployment)
  • ipapi.co (location)
  • Google Places API
  • Google Fonts

These providers only process data to deliver their services.

C. Legal Requirements

We may disclose data if required by law or to protect users.

8. Data Retention

We keep data only as long as necessary. When you delete your account:

  • Your personal data is permanently deleted
  • Some shared content may be anonymised where required

9. Security

We use industry-standard protections:

  • Encryption in transit and at rest
  • Secure cloud infrastructure (Firebase)
  • Restricted access controls

No system is completely secure, but we take reasonable steps to protect your data.

10. Your Controls

You are in control of your data:

  • Edit your information anytime
  • Enable/disable accountability sharing
  • Control notifications
  • Delete your account permanently

11. Age Requirements

The Narrow is for users aged 16 and over. We do not knowingly collect data from users under 16.

12. International Users

We operate from Australia but serve users globally. Your data may be processed in countries where our providers operate.

13. Your Rights

You may have rights to:

  • Access your data
  • Correct your data
  • Delete your data
  • Restrict processing

Contact: support@thenarrow.co

14. Medical Disclaimer

The Narrow is a self-improvement tool. It does not provide medical, psychological, or clinical treatment, and your data is not treated as medical records.

15. Changes

We may update this policy from time to time. If changes are significant, we will notify you.

16. Contact

Woodside Education Pty Ltd
Australia
Email: support@thenarrow.co